Acrobat Reader 4.05 PDF Sporatic Printing Problems, SparcSol2 .6

I had this problem, it was caused by the version of Acrobat that created the
file.

The fix was to edit the /etc/magic file

0 string %PDF-1.0 Adobe Portable Document Format (PDF)
v1.
0
0 string %PDF-1.1 Adobe Portable Document Format (PDF)
v1.
1
0 string %PDF-1.2 Adobe Portable Document Format (PDF)
v1.
2

add this line

0 string %PDF-1.3 Adobe Portable Document Format (PDF)
v1.
3

There may even be a 1.4 version out by now?

Ray McCaffity

-----Original Message-----
From: Tim Chipman [mailto:chipman at ecopiabio.com]
Sent: Wednesday, June 20, 2001 12:15 PM
To:codeprof at codeprof.com
Subject: Q: Acrobat Reader 4.05 PDF Sporatic Printing Problems,
SparcSol2.6

Hi all,

The first of two "simple but annoying" questions I have today:

Running Acrobat Reader 4.05 (the latest version for solaris at the
present, it seems) on Sparc Solaris 2.6 systems, we have periodic
problems printing PDF files. i.e., 95% of the time, PDF files can be
printed without any difficulty (to, say, an HP4050 with 16 megs ram and
of course full postscript support).

The remaining 5% of the time, we have "problem PDFs" which simply get
hung in the print queue ; the printer generates a message indefinitely,
"Processing job..." and never stops. All print jobs get backlogged on
this printer, and the only way to clear the problem is to delete the
offending file from /var/spool/print, then power-cycle the printer once
or twice -- and other print jobs can then be printed. We can *never*
print the such a "problem" PDF from solaris even after "flushing" things
thus.

Even more frustrating: We can open these "Problem" PDFs on Acrobat 4.0,
4.05, or 5.0 on WinNT4, Win2000 workstations on the same network, print
to the *same* printer -- and there is *absolutely no problem* (the
document prints perfectly well). In these cases we are even using a
Sparc box running Samba as the "windows print server" (although printing
is really being done via LPR).

SO: I suspect there is "some issue" with how acrobat reader for unix is
working with these PDF files, but I'm not clear if anything can be done.

Possibly related: I've installed Xpdf (latest version, 0.92) on one
sparc-sol-2.6 box where we observe the problem ; then opened a "problem"
PDF file and was interested to note output thus to the console:

Error: Kid object (page 5) is wrong type (null)
Error: Page count in top-level pages object is incorrect
Error: Couldn't read page catalog

-- so -- it appears that this particular PDF isn't openable by Xpdf
(nothing is displayed) [even though we can open it with Acrobat 4.05
under unix, and can print it from acrobat under windows]. It seems
possible, then, that some PDF files are mal-formed or "sloppily
generated" and it may be these files that create issues under the
solaris version of acrobat reader *only* ? ... and that xpdf is giving
me a hint to this (?)

Anyhow.

Ultimately, what I am asking:

-> Has anyone else ever observed "these sorts of printing problems" with
acrobat reader on solaris boxes?

-> Even better: Has anyone ever heard of a way to fix this sort of
problem .. other than telling our folks to only print PDFs from a
MS_Windows environment ... ?

Any comments are *very* much appreciated at this point.

Thanks,

Tim Chipman
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[3960 byte] By [CodeProf.com] at [2007-12-24 20:10:00]